ADPH Provides Detailed Explanation Of The COVID-19 Vaccine Hotline

The Alabama Department of Public Health is asking that you do not call your local hospital directly to set up appointments to be scheduled to receive the COVID-19 vaccine.

ADPH says that they have learned that hospital switchboards are being overwhelmed with phone calls, which is creating an obstacle to patient care.  Hospitals throughout Alabama are overwhelmed in providing care to both COVID-19 patients as well as responding to all other medical needs of citizens.

While hospitals in a few areas of the state have begun vaccinating those 75 years of age and older, most are still working to make sure their frontline workers are vaccinated. 

If you are looking for when you are eligible to receive a vaccine, skip to the Prioritization and Availability section of this page.

COVID-19 Vaccine Scheduling Hotline – 1-855-566-5333

The hotline is for healthcare workers, people 75 years or older, and first responders, including law enforcement and firefighters to schedule an appointment for a free COVID-19 vaccination. View vaccination locations. Telephone calls are answered from 8 a.m. until 5 p.m. seven days a week.

Due to massive call volume, callers to the COVID-19 Vaccine Scheduling Hotline are encouraged to try their call again later if they get a busy signal. The hotline has received over 338,000 calls within the first few hours of operation. We are rapidly adding staff to assist callers and appreciate your patience.

Additional information will be provided when hospitals and locations other than county health departments have vaccine available for additional groups.

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