iStock/Thinkstock(NEW YORK) — Two weeks after debuting it, Samsung said it was recalling and suspending sales of its Galaxy Note 7 smartphone, after several were found to explode while charging.
In a statement, the South Korean tech giant said there had been 35 reported cases of phones with “a battery cell issue,” and it would replace devices that had already been sold.
That process will start in about two weeks, the company said.
Additionally, sales of the phone will be suspended in 10 countries, including the United States. Sales in China will not be affected because a different battery supplier is used there.
No one is known to have been injured, but consumers have taken to social media in recent days to share images of melted or otherwise damaged devices.
The company has sold over 1 million units since the smartphone debuted exactly two weeks ago, and manufactured another 1.5 million more units. The unsold devices will be replaced with new versions modified so that they would not be affected by the exploding battery problem.
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