ROME– Rome payment systems face scheduled maintenance Friday and Saturday, November 13–14, affecting water billing and several city departments.
The City of Rome urges customers to complete time-sensitive payments and permit transactions before Friday. Thursday, November 12, is the final business day before the scheduled interruption.
Water Billing and Payments
Water billing and online payment systems will be unavailable November 13–14. However, the Water Department office will remain open Friday to assist with move-ins, move-outs, and other service requests.
During the outage, staff cannot answer billing questions or provide account balances, payment due dates, or water service disconnection dates. They also cannot accept cash or credit card payments.
Customers can still pay by check Friday if they bring their water bill. However, receipts will not be available for those payments during maintenance.
Permits, Clerk’s Office, and Court Payments
Meanwhile, Building Inspection cannot process permits or accept payments Friday, November 13. Its permit and payment systems will be unavailable that day.
The City Clerk’s Office and Municipal Court also cannot accept payments Friday. Customers with time-sensitive transactions should plan ahead, the city said.
The interruption is for scheduled system maintenance, according to the city’s notice.
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