CHEROKEE COUNTY, Ala.– According to Cherokee County E‑911, the county’s dispatch center handled 40,375 calls for service in 2025, up from 27,551 calls in 2023, representing an increase of nearly 47 percent.

Officials say the rise reflects population growth, increased traffic, and ongoing development throughout Cherokee County, all of which have driven higher demand for emergency services.

Despite the increase in calls, officials emphasized that crime is down nearly 7 percent. The higher call volume is largely attributed to increased drug enforcement, traffic enforcement, crime suppression details, and a rise in calls involving disputes that are not criminal in nature.

Data shows that of the 27,551 calls for service in 2023, only about 4 percent—fewer than 1,200 calls—were classified as reportable crimes handled by the Sheriff’s Office.

The Cherokee County Sheriff’s Office responded to 11,379 calls, ranging from false home alarms to serious emergencies.

Officials also recognized the work of E-911 dispatchers, noting their role in coordinating responses and maintaining safety for both first responders and the public.

Sheriff Jeff Shaver said the numbers reflect more than just data.

“These numbers aren’t just statistics. They represent long hours, tough decisions, and first responders and deputies who put the safety of others first.”

Officials thanked the community for using 911 responsibly and said the continued cooperation between residents, dispatchers, and first responders helps keep Cherokee County safe.