Engaging citizens to report issues helps resource thin public works agencies by providing them with a reliable, cost effective source of actionable information and that’s exactly what a new smart phone app recently introduced by the Cherokee County Revenue Commissioners Office aims to do.

Mobile Alert is a cloud-based service that provides crowd-sourced incident information to subscribing organizations such as police departments, local government and utilities departments.

It was originally developed as a simple and free cloud-based app for citizens using iPhone and Android Smartphone’s to report on issues of public concern.

Interested citizens in Cherokee County can register issues involving anything from graffiti and illegal trash dumping, to road problems such as potholes, missing street lights or broken signage.

Anyone can use Mobile Alert for free to anonymously send photo and location information about these and other problems they see in their respective community or city.

While the county will benefit from enlisting the masses to help define and pinpoint issues, citizens will also gain an avenue to contribute to the community they live in and citizens are great data collectors, since most always have a GPS-enabled smartphone or tablet handy and can guarantee a relative location within approximately 5-10 meters accuracy.

The Mobile Alert App is absolutely free and can be found in either the Google Play Store or the App Store on your Apple device.

This video shows you exactly how the app works

[youtube height=”HEIGHT” width=”WIDTH”]https://www.youtube.com/watch?v=45Ddi1X1-ig[/youtube]